Privacy policy.
This document affects the processing of data carried out by Dirty and Happy, S.L.

By registering as a user of Dirty and Happy, S.L. you expressly accept our Privacy Policy. This document regulates the treatment of the personal information of our users, the access codes to the service and the security measures implemented to avoid access, modification or elimination of our files by unauthorised persons.

Such processing shall be governed by the provisions of the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.

The following information is contained in the data collected by Dirty and Happy:

– Personal information such as your name, surname, ID number, physical and email address, contact telephone number and details of your pet.

– Information about the transactions you carry out with us and the use of the services we offer, including queries or suggestions received through our contact pages, recording the activities in the logs of our servers and leaving a record of the configuration of your browser and IP address from which you access and the pages requested.

– Session cookies (when you log in to the system, we will record a cookie on your computer in order to keep access open, without it being treated differently or maintained once the session is closed) and analysis cookies (origin of the user when registering). In any case, you can configure your browser to delete this type of trace.

Dirty and Happy only collects those data that are necessary to be able to offer the desired services properly. Your data may be used for the following purposes:

– To be able to process your registration for services, for visits, queries, doubts or suggestions or to resolve incidents related to our services.

– To be able to contact you in case of incidents regarding your personal data and communications as well as any management and to analyse statistics of use and consultation, and to provide anonymous internal reports.

– To send you, whenever absolutely necessary for the proper functioning of the contracted services, or when you explicitly request it, communications, bulletins or newsletters about our products or services.

– To improve our services. Retention of data The personal data provided will be kept for as long as the business relationship is maintained and its deletion is not requested by the interested party.

After termination of the service, the data will be kept for 8 years after the end of the contract, in application of the Civil Code and tax regulations.

Dirty and Happy, S.L. does not pass on its users’ data to third parties except by legal obligation. In the event that registration for Dirty and Happy services has been provided by a commercial agent, the data will be accessible to said agent. The user has the possibility of blocking the access of the commercial agent. The IT subsystems for data storage and call transmission used by Dirty and Happy, S.L. may be subcontracted to IT service providers located in Europe or the United States, and therefore subject to the data protection regulations of the corresponding legislation in each case and at any given time; for example, Amazon Web Services (AWS).

In the event of a possible breach of data protection, please notify us immediately at info@dirtyandhappy.com following the Dirty and Happy S.L. protocol for possible breaches of data protection. Whenever you need to, you can contact us to exercise your rights of access, rectification, portability, suppression, limitation and opposition to the processing of your data, subject to the conditions and limits established in the applicable regulations. Any person has the right to obtain confirmation as to whether Dirty and Happy, S.L. carries out any processing of their personal data. If this is the case, he or she can access this data, edit it, and request that it be transferred to him or her as soon as possible. If the information contained in our files is inaccurate, you can modify it directly or contact us if you are unable to do so. In certain circumstances, data subjects may request that we restrict the processing of their data, object to such processing, or ask for their data to be erased, in which case it will only be kept for the exercise or defence of claims, or for compelling legitimate reasons. We strive to protect your data from accidental or intentional deletion by third parties.

Once deleted, the user’s personal data will be kept duly blocked for the legally established periods for the delimitation of the corresponding responsibilities. Data controller Please do not hesitate to contact us if you have any questions about your rights or the processing of your personal data.

– Data controller: Dirty and Happy, S.L. – TAX IDENTIFICATION NUMBER: B42574350
– Address: Partida la Rafaela, Polígono 1- 03187 Los Montesinos.
– Telephone: 966 063 577 – E-mail: info@dirtyandhappy.com